POLICIES & ENQUIRIES

Customer Care

I’m committed to ensuring that every customer has a positive experience. If you have questions or concerns about an order—be it digital or physical—please reach out through my Contact page. I strive to respond promptly and resolve any issues as quickly as possible.

UK Ombudsman Contact:
Website: www.ombudsman.org.uk
Phone: 0345 015 4033
HMRC Contact:
Website: www.gov.uk/contact-hmrc

Privacy & Safety

Data Collection & Usage: All necessary personal information (e.g., payment details, delivery addresses) is collected and handled by Wix, my e-commerce platform. This is done to facilitate secure payments, manage your account details (including saved delivery addresses), and fulfill your orders.
No Third-Party Sales: I never sell or share your information with third parties.
Cookies: Only essential cookies are used to streamline and improve your experience on my website.
Legal Compliance: All data handling complies with UK data protection laws, and transactions are protected by SSL encryption.

Wholesale Enquiries

I’m happy to offer wholesale pricing for physical greeting cards to shops or businesses looking to stock my designs.

Minimum Order: 25 cards total, with the option to choose one card per design in that bulk order.
Discounted Bulk Prices: I’ll work with you to ensure you have the perfect assortment for your customers at unbeatable prices.
Quotes & Details: Please get in touch via the Contact page for a customised quote.

Logos

All logo creations are offered exclusively for a flat fee of £25, ensuring that no two clients will ever receive a license for the same design. Once payment is received, you’ll receive:

All necessary logo file formats: vector, PDF, PNG, JPG, plus a monochrome version if available
A license agreement, confirming your sole ownership of that logo design

Payment Methods

For your convenience, I accept:

Debit Cards
Credit Cards
PayPal
QR Code Payments --->

All transactions are securely processed using industry-standard encryption. If you have any questions about payment methods, feel free to ask—I’m here to help make your shopping experience as smooth as possible!