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FAQs

  • What is digital artwork?
    Digital artwork refers to artistic creations that are produced using digital tools such as computers, graphic tablets, and software programs. These artworks are often available in digital file formats and can be downloaded and used for various purposes.
  • How do I purchase digital artwork from your store?
    To purchase digital artwork from my store, simply browse the collections, select the pieces you wish to purchase, and proceed to the checkout. Once your transaction is completed, you will receive instant access to download your digital files.
  • What file formats are available for download?
    My digital artwork is typically available in commonly used file formats such as JPG, PNG, and PDF. Specific file formats may vary depending on the artwork and its intended use. Each artwork has its own description, where you can check in what format it is available to purchase.
  • Can I use your digital artwork for commercial purposes?
    Yes, you can use my digital artwork for commercial purposes, subject to the Licensing Agreement. Each purchase includes a non-exclusive, non-transferable license that allows for unlimited personal and unlimited commercial use, as long as my signature remains intact on the original designs.
  • Do you offer refunds or returns for digital artwork purchases?
    Due to the nature of digital products, all sales are final, and I do not offer refunds or returns unless the digital file received is not as described or if the download link provided does not function properly. Please refer to the Refund Policy for more information.
  • Are there any additional fees for international purchases?
    All payments in my store are collected in GBP (British Pound Sterling). If you make a purchase from a country other than the United Kingdom, you may incur additional bank fees for currency conversion. I recommend contacting your bank or financial institution for more information on any potential fees. All prices listed for each artwork on this website include an unlimited license for both personal and commercial use. There are no additional fees, except for those that may be imposed by your financial institution for their services. You do not need to purchase the license again for the same artwork for as long as the user of the graphics stays the same as the recipient or company specified on the receipt.
  • Can I customize or edit the digital artwork I purchase?
    While my digital artwork is provided in a finished format, you are welcome to resize, crop, or make minor edits to suit your specific needs. You are welcome to add your own text or messages to my artwork, such as for greetings cards projects, provided that the content is not offensive or inappropriate in nature. However, you may not alter the original design or remove my signature from the artwork.
  • How do I contact customer support if I encounter any issues with my purchase?
    If you have any questions, concerns, or issues with your purchase, please don't hesitate to contact me at hello@morgancooper.art. I'm here to assist you and ensure your experience with my online store is seamless and satisfactory. Your enjoyment holds greater value to me than money!
  • Can I share or distribute your digital artwork that I purchase with others?
    Each purchase grants you a license to use the digital artwork for personal and/or commercial purposes. However, you may not resell, distribute, or share the digital files themselves. If others are interested in my artwork, I encourage them to purchase their own copies from my store. My prices represent only a fraction of the digital artwork prices commonly found among most providers.
  • Do you offer discounts for bulk purchases or wholesale orders?
    I may offer discounts for bulk purchases or wholesale orders on a case-by-case basis. Please contact me at hello@morgancooper.art to enquire about special pricing options for larger quantities. I am happy to exchange telephone numbers via email and talk about up to 80% discount for businesses such as greetings cards manufacturers, depending on the quantity. I am open to the possibility of establishing a long-term, exclusive partnership for the supply of designs specifically tailored for greetings cards.
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